Privacy Policy

Broadhead Global Limited (Broadhead Global) is committed to protecting and respecting your privacy.

This policy (together with Broadhead Global’s terms of use  and any other documents referred to in it) sets out the basis on which any personal data Broadhead Global collects from you, or that you provide to Broadhead Global, will be processed.

Please read the following carefully to understand Broadhead Global’s views and practices regarding your personal data and how it will be treated. By visiting you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (Act), the data controller is Broadhead Global of 7 Perkins Close, Barrow Upon Soar, Loughborough, Leicestershire LE12 8GN.

Broadhead Global’s nominated representative for the purpose of the Act is Katy Broadhead.

Information we may collect from you

Broadhead Global may collect and process the following data about you:

  • Information you give Broadhead Global.You may give Broadhead Global information about you by filling in forms on the Website or by corresponding with Broadhead Global by phone, e-mail or otherwise. This includes information you provide when you search for a product or service, place an order on the Website, participate in discussion boards or other social media functions, and when you report a problem with the Website. The information you give Broadhead Global may include your name, address, e-mail address and phone number and other personal information.
  • Information Broadhead Global collects about you.With regard to each of your visits to the Website, Broadhead Global may automatically collect the following information:
  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
  • Information Broadhead Global receives from other sources.Broadhead Global may receive information about you if you use any of the other services it provides. Broadhead Global is also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.


The Website uses cookies to distinguish you from other users of our website. This helps Broadhead Global to provide you with a good experience when you browse the Website and also allows Broadhead Global to improve the Website.

For detailed information on the cookies Broadhead Global uses and the purposes for which it uses them, see Broadhead Global’s cookie policy

Uses made of the information

Broadhead Global uses information held about you in the following ways:

  • Information you give to Broadhead Global.Broadhead Global will use this information:
  • to carry out its obligations arising from any contracts entered into between you and Broadhead Global and to provide you with the information, products and services that you request;
  • to provide you with information about other goods and services Broadhead Global offers that are similar to those that you have already purchased or enquired about;
  • to provide you, or permit selected third parties to provide you, with information about goods or services Broadhead Global feels may interest you. If you are an existing customer, Broadhead Global will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where Broadhead Global permits selected third parties to use your data, Broadhead Global (or they) will contact you by electronic means only if you have consented to this. If you do not want Broadhead Global to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which Broadhead Global collects your data;
  • to notify you about changes to Broadhead Global services;
  • to ensure that content from the Website is presented in the most effective manner for you and for your computer.
  • Information Broadhead Global collects about you.Broadhead Global will use this information:
  • to administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve the Website to ensure that content is presented in the most effective manner for you and for your computer;
  • as part of Broadhead Global’s efforts to keep the Website safe and secure;
  • to measure or understand the effectiveness of advertising Broadhead Global serves to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of the Website about goods or services that may interest you or them.
  • Information Broadhead Global receives from other sources. Broadhead Global may combine this information with information you give to Broadhead Global and information it collects about you. Broadhead Global may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of your information

Broadhead Global may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract it enter into with you.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. .
  • Analytics and search engine providers that assist Broadhead Global in the improvement and optimisation of the Website.
  • Credit reference agencies for the purpose of assessing your credit score where this is a condition of Broadhead Global entering into a contract with you.

Broadhead Global may disclose your personal information to third parties:

  • In the event that it sells or buys any business or assets, in which case Broadhead Global may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Broadhead Global or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If Broadhead Global is under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply its terms of use  or its terms and conditions  and other agreements; or to protect the rights, property, or safety of Broadhead Global, its customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where Broadhead Global stores your personal data

The data that Broadhead Global collects from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for Broadhead Global or for one of its suppliers or sub-contractors. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Broadhead Global will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although Broadhead Global will do its best to protect your personal data, it cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once Broadhead Global has received your information, it will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to request from us:

  • Access to the personal data we hold about you, free of charge in most cases.
  • The correction of your personal data when incorrect, out of date or incomplete.
  • That we stop using your personal data for direct marketing (either through specific channels, or all channels). We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
  • That we stop any consent-based processing of your personal data after you withdraw that consent.

To exercise any of your rights above please contact us via email at

The Website may, from time to time, contain links to and from the websites of Broadhead Global’s partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Broadhead Global does not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet Broadhead Global’s costs in providing you with details of the information it hold about you.

Changes to Broadhead Global’s privacy policy

Any changes Broadhead Global may make to its privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to

Get in touch

Talk to the team

+44 (0) 1664 503655

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